June 27th, 2008 by cybrpunk
For as long as I’ve been with this company they have been using only Dell computers and servers. Recently though our parent company has decided that all companies under it’s umbrella must start purchasing and using HP computers and servers. I don’t mind HP at all but this shift in hardware was not thought out [...]
June 26th, 2008 by cybrpunk
I had a user setting up his notebook at the last second in a conference room full of expectant visitors. When his notebook wouldn’t connect to the room’s built-in projector it seems that he went and grabbed our nice Dell portable projector. When that didn’t work and the meeting was two minutes overdue to start, [...]
May 19th, 2008 by cybrpunk
Dealing with technical support at the best of times can be difficult. Dealing with tech support in Hong Kong can be absolutely infuriating. The DVD-RW drive in my Dell XPS M1710 computer has been slowly dying for months but Friday it decided to give up completely. This is a pretty fast PC but it would [...]